Frequently Asked Questions
1. What is the cost of shipping?
Shipping is FREE to most major cities and regions across Canada.
At this time, we are unable to ship to:
- Yukon
- Northwest Territories
- Nunavut
- ·Certain rural or remote postal codes where carrier service is limited
2. How long will my order take to ship?
Orders typically arrive within 2–8 business days. We recommend allowing a few extra days to account for possible global carrier delays.
3. Do you offer international shipping?
Internation shipping is available. Rates and delivery times vary by region (typically 5-14 business days).
Customs fees, duties and taxes are not included in the shipping charges and are the recipient’s responsibility.
4. What if I want to return my order?
Contact us within 30 days of the delivery date. Returns/Exchange Policy for more information.
5. How do I contact you?
Click here: Contact us.
6. How does the warranty work?
Click here: Warranty
7. How to Measure your RV
Click here: Measure